Audience Programme trainee

Responsibilities:

• Assist in researching contacts (email/phone numbers) of targeted individuals for Trade/Connect Programme
• Actively phone and reach out to the companies to establish contact and explain the Downtown Design Trade/Connect programme to the potential participants
• Liaise with CRM team on navigating through salesforce and pulling relevant information when necessary
• Assist in the daily review of registrations to upgrade Trade to Trade/Connect
• Be the point of communication for general inquiries and questions sent by email regarding Trade/Connect leading up to the fair
• Liaise with travel department to co-ordinate and finalize the itineraries of the hosted Trade/Connect visitors and manage communication with them
• Co-ordinate and manage the schedule of guided tours for Downtown Design
• Aid in the pre-event coordination for the tours with the tour guides, oversee and manage registrations for each tour
• Learn to fully navigate the Jublia app (meeting platform) dashboard and backend to be able to monitor the activity of the Trade/Connect participants
• Liaise with team and assist in setting up exhibitor and Trade/Connect meetings
• Collect information from Jublia with regards to Trade/Connect member engagement on Jublia, i.e., check how many are logged in, how many have sent meeting requests pre-event
• During event, monitor the participants engagement on Jublia, assist where needed and liaise with Jublia Product Manager in case of technical issues
• Assist in post event tasks such as reports, questionnaire, and database 
• Update contacts on salesforce post-fair

The ideal candidate should be able to do the following:

• Be willing to work outside of normal working hours (9am to 6pm) and days (Monday-Friday) during the project if necessary
• Work and organize content proficiently using Microsoft Office (including Word, Excel and PowerPoint)
• Basic knowledge of digital platforms such as Google docs, sheets, and slides
• The role requires a candidate who is confident, enthusiastic, flexible, hard-working, and organized
• Candidate should have a professional demeanor and diplomatic approach
• Excellent communication, writing and research skills are necessary
• Excellent time-management and problem-solving skills
• Capacity for initiative, long-term planning, and decision-making
• Ability to work in a team and under pressure, for long hours when necessary
• Ability to quickly integrate into a new environment and work within the given structure
• Accurate and reliable work
• Calm, well-mannered and always friendly
• Excellent command of English and proficiency in Arabic is preferred
• Relevant experience in assisting and working on large-scale events preferred

To Apply:

Please fill in the form below and upload your CV (max. 2 pages) and a cover note that explains in no more than 500 words how your skills and experience match the requirements.